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BUILD #001BUILDING

Restaurant Management System

A complete web platform for managing orders, customers and daily operations.

Status
BUILDING
Date
September 2026
Stack
Laravel / Livewire / Tailwind / MySQL / AI
POSWEB APPBUSINESS

The problem

A local restaurant was tracking every order on paper tickets and copying the day's totals into a spreadsheet each night. Nobody knew which dishes actually made money, service slowed down at peak hours, and a lost ticket meant a lost order. The off-the-shelf POS systems they tried cost more per month than the problem was worth and still did not match how the kitchen actually worked.

The idea

Build the system around the real workflow instead of forcing the workflow into generic software. One screen for taking orders, one for the kitchen, one for the owner. No training required — if a new waiter cannot use it in five minutes, the interface is wrong.

Building it

How it came together, step by step.

01 / 04

Mapping the real workflow

Two shifts spent behind the counter writing down every step: how an order is taken, where it goes, who touches it, what breaks. The data model came out of that notebook, not out of a tutorial.

Editor

02 / 04

The order screen first

The screen used three hundred times a day gets built first. Large touch targets, no nested menus, and a running total that never leaves the thumb's reach.

Interface

03 / 04

Kitchen display on a spare tablet

Orders arrive in real time through Livewire polling. Colour shifts as a ticket ages, so the kitchen can see delay before the customer feels it.

Mobile

04 / 04

Reports the owner actually opens

One page: revenue, best sellers, slow hours, weekly comparison. Everything else was cut after the owner ignored it two weeks running.

Terminal

Features

What it actually does.

01

Order management

Take, modify and close orders in seconds. Split bills, apply discounts, reopen a closed ticket when the table orders one more coffee.

02

Table map

A visual floor plan showing what is occupied, what is waiting and what has already paid.

03

Kitchen display

Live ticket queue with ageing colours, running on whatever tablet the kitchen already had.

04

Customer history

Recurring customers, what they usually order and how much they have spent this year.

05

Daily reporting

Revenue, best sellers and slow hours, closed out automatically at the end of service.

06

Offline-tolerant

The order screen keeps working through a dropped connection and syncs when the network returns.

Tech stack

What it is built with.

  • Laravel
  • Livewire
  • Tailwind
  • MySQL
  • AI

The result

Where it ended up.

Order time
-40%
Paper tickets
0
Reporting
Automatic
Training time
5 min